Shipping Policy
At Stanley1913, we are committed to providing fast, reliable shipping for all our customers. Below is a breakdown of our shipping policies to ensure your order arrives promptly and safely.
1. Shipping Locations
We currently offer domestic shipping within the United States. We are exploring international shipping options and will notify our customers once these become available.
2. Processing Time
All orders are processed within 1-2 business days (Monday through Friday). Orders placed over the weekend or on holidays will be processed the next business day. You will receive an email notification with tracking information once your order has shipped.
3. Shipping Methods and Costs
We offer various shipping methods to fit your needs. Shipping costs are calculated at checkout based on the shipping method and destination. The available shipping methods include:
- Standard Shipping (3-7 business days)
- Expedited Shipping (2-3 business days)
- Express Shipping (1-2 business days)
4. Shipping Rates
Shipping rates are based on the weight of the package and the delivery address. Exact shipping costs will be provided during checkout. We occasionally offer free shipping promotions, so be sure to check for any current offers!
5. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order through the provided tracking link or by visiting the carrier’s website.
6. Shipping Delays
While we do our best to ensure timely delivery, please note that shipping times may vary due to unforeseen circumstances such as weather, holidays, or carrier delays. We are not responsible for delays caused by the shipping carrier.
7. Shipping Restrictions
Currently, we only offer shipping to valid U.S. addresses. We do not ship to P.O. Boxes, APO, or FPO addresses at this time.
8. Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer service team within 7 days of receiving your shipping notification. We will work with the carrier to resolve the issue, and if necessary, we will issue a replacement or refund for your order.
9. Order Pickup
At this time, we do not offer local pickups. All orders must be shipped to the address provided during checkout.
10. Contact Us
If you have any questions about shipping or need assistance with tracking your order, please contact our customer service team:
Stanley1913
75 Partridge Circle
Lapeer, MI 48446
Phone: +1 810-968-7633
Email: support@stanely1913.my